•Sales & Operations Data Management
-Assist in collecting and compiling daily, weekly, and monthly sales reports by store
-Monitor key performance indicators (KPIs) such as sales, traffic, and conversion rates
-Support in analyzing promotion results and seasonal performance trends
•Retail Store Operations Support
-Coordinate and follow up on store operation issues (logistics, MD, VM, etc.)
-Support store order processing, replenishment, and product transfers
-Assist in store opening/renovation checklists and documentation preparation
•Customer Service & VOC Management
-Organize and track customer feedback (VOC) and claim reports
-Support improvements in customer service processes and materials
-Assist in preparing and updating store service manuals and training documents
•Documentation & Communication
-Prepare and distribute operational documents, guidelines, and internal notices
-Support in compiling presentations and reports for sales meetings
-Communicate with stores and internal departments on operational updates
경력 및 자격요건
-2 ~ 4 years of experience in retail, sales administration, or operations support
(fashion industry preferred)
-Strong data management and document preparation skills (Excel, PowerPoint)
-Good communication and coordination skills
-Detail-oriented with strong organizational ability
담당업무
02-6281-5088
bho@nterway.com
입사지원
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