Main Assignment 1:
Sales & KPIs Performance
• Assist in analyze sales performance in all stores.
• Support the implementation of suitable business strategies in line with the Store Managers and the Retail Excllence Manager in order to develop the market(s).
• Report to Retail Excllence Manager on daily basis, and assist in planning, execution of business plans/ financial sales plan, marketing communication.
• Work closely with the merchandise team to align with brand directives and refine and revise product assortment to meet the needs of the customers, to optimize management of stock and inventories.
• Provide analysis and recommendations to management team in improving Sales & KPI performance.
• Collaborate with other internal working parties to enhance sales performance.
• BTQ staff incentive calculation
• Setting daily sales target and adjust according to sales trend.
• Set the monthly staff KPI target, update figure weekly and share the best action plan.
Main Assignment 2:
Customer Relationship Management & Service
• Definition of monthly and seasonal CRM action plans focusing on key strategic development areas.
• Assist in event planning and organization in association with Retail, Merchandising and Communication departments.
• Support frontline sales team to deliver CRM programs to build up long term client relationship.
Main Assignment 3:
Team Management
• Support Retail Excellence Manager to lead store managers productively on managing well all store functions including staffing, scheduling, training, inventory, visual presentation and customer service standard.
• Ensure all staff is properly trained in areas of selling skills, customer relations, products& brand knowledge, store operation and service.
경력 및 자격요건
- At least 2-3 years of experience in the luxury retail industry
- Teamwork
- Interpersonal skills
- Adaptability
- Passion for Luxury Industry
- Knowledge of store organization
- Competent knowledge of English
담당업무
02-6281-5009
janam@nterway.com
입사지원
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